Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase. Only purchases from our website (not our 3rd party platforms) are eligible for returns.

To start a return, you can contact us at cyclecircuitcomputers@gmail.com. Please note that returns will need to be sent to the following address: 406 Harrison Ave NY 11764

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Returns may incur a restocking and or return shipping fee to reflect handling and return shipping costs.

🔹🔄Free returns if any significant issues are found and reported within the first 72 hours. (Ie PC not working, not as described, parts not matching). 

You can always contact us for any return question at cyclecircuitcomputers@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized builds), and sensitive electronics AIO coolers, CPUs, etc... We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cyclecircuitcomputers@gmail.com.
You can always contact us for any return question at cyclecircuitcomputers@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.